How Do I Identify My Product Model?
The product model is marked on the type plate. If there are several options, only one is highlighted.
If the model cannot be identified based on the type plate, there are a few other ways to determine the exact model or power option. Below you will find the most common options.
If you have already identified your product model, you can find compatible spare parts here.
Product categories
- Electric heaters
- Control panels and apps
- Control units for E models
- Woodburning heaters
- Woodburning heaters for hot tubs
Electric heaters
Type plate
Serial number
There are two types of serial number labels, depending on the product model:
Label 1: product model is marked in the TYPE field, and the unique product code is marked in the ITEM field.
Label 2: does not include product information.
Dimensions
Cilindro heaters 7-20 kW
Legend and Legend Pro heaters 7-16,5 kW
Heating elements
Cilindro heaters 7-20 kW
Vega heaters 6-8kW
KIP heaters 6-8 kW
Control panels and applications
App or control panel version
- Xenio XE/XW smartphone application for iOS and Android: MyHarvia For Xenio
- Fenix smartphone application for iOS and Android: MyHarvia 2
Fenix and Xenio control panels
Control units for E models
Type plate
Woodburning heaters
Type plate
The product model is marked on the end of the ash box or near the glass door.
Serial number
There are two types of serial number labels, depending on the product model:
Label 1: product model is marked in the TYPE field, and the unique product code is marked in the ITEM field.
Label 2: does not include product information.
Appearance and dimensions
Legend heaters
M and Pro series
Old wood burning heater models
Woodburning heaters for hot tubs (Harvia & Kirami)
Type plate
The product model is marked on the type plate on the back or side of the stove.
Related
Spare parts for Harvia products