Warranty and product support

Warranty and reclamations

• How to make a product complaint?
• How Do I Identify My Product Model?
• Where to find serial number?
• Harvia Warranty Terms and conditions

Fenix & MyHarvia 2 - Troubleshooting

• Fenix & MyHarvia 2 app - Troubleshooting

Smart Sauna Sensor - Troubleshooting

• MyHarvia Smart Sauna sensor - Troubleshooting and FAQ

Xenio - Troubleshooting

• MyHarvia for Xenio WiFi - troubleshooting
• Pairing - MyHarvia App error messages & solutions

AI-chat

• Harvia AI-chat

General questions

• Control panel error messages
• Heater does not heat up
• The heater does not heat up in cold conditions
• Overheat protector
• Harvia circuit board diagnostics
• Heating element burns or sparks

See all 9 articles

Spare parts for Harvia products

• Spare parts for Harvia products

Kirami product support

• Kirami - Frequently asked questions